collage is not working on explorer

Dick Foorthuis's Avatar

Dick Foorthuis

10 Jul, 2011 08:29 PM

Just started whit collage rapid weaver www.bigartonwalls.com but its not working. Mozilla is oke safari is oke . What to do

  1. Support Staff 2 Posted by Karn on 12 Jul, 2011 09:14 AM

    Karn's Avatar

    Hi,

    Thanks for the message, sorry you are having trouble.

    Collage 2 is in the middle of a large update. To cure the IE9 issue (it works in other versions of IE) we have to change the javascript library version and go from the ground up, so it's taking longer than we had hoped.

    It will also reduce memory requirements and other things hopefully too. Sorry it's not out already, but the one-man development team is working as fast as he can!

    With best regards,
    Karn @ Yourhead Support.

  2. Karn closed this discussion on 12 Jul, 2011 09:14 AM.

  3. Foorthuis re-opened this discussion on 12 Jul, 2011 10:44 AM

  4. 3 Posted by Foorthuis on 12 Jul, 2011 10:44 AM

    Foorthuis's Avatar

    Do you nowe wen its ready
    Best regards dick

    Verstuurd vanaf smartphone

    Op 12 jul. 2011 om 11:14 heeft "Karn" <[email blocked]> het volgende geschreven:

  5. Support Staff 4 Posted by Karn on 12 Jul, 2011 11:24 AM

    Karn's Avatar

    Hi,

    Thanks for the message.

    Isaiah doesn't even tell me until he is certain it's OK, or you get a lot of disgruntled people when a deadline isn't made. I can't tell you what the state of the development is, or what the hold up might be (It could be that Lion has created extra issues, I can't tell you).

    Sorry, but I don't blame him for holding his cards close to his chest, it never works on line to even hint at a date, people have far less patience online than in real life, and rarely there do we all have enough.

    With best regards,
    Karn @ Yourhead Support.

  6. Karn closed this discussion on 12 Jul, 2011 11:24 AM.

  7. Foorthuis re-opened this discussion on 12 Jul, 2011 11:37 AM

  8. 5 Posted by Foorthuis on 12 Jul, 2011 11:37 AM

    Foorthuis's Avatar

    Oke understand but my site is www.bigartonwalls.com is not working correct ride now I trusted your program but is not working correct. So I have to buy a alternative product just if you not come with a solution within 2 weeks . I What is your advice? To buy something from the completion .I don't no your working field can you inform me what is the best product one the market next to you.

    Thanks for your help

    Beste regards,

    Steyn Foorthuis

    -----Oorspronkelijk bericht-----
    Van: Karn [***@***]
    Verzonden: dinsdag 12 juli 2011 13:25
    Aan: [email blocked]
    Onderwerp: Re: collage is not working on explorer [Questions]

  9. Support Staff 6 Posted by Isaiah on 13 Jul, 2011 08:08 PM

    Isaiah's Avatar

    While we're working on a solution for this I'd probably recommend using a different product for the time being. If you'd like we can provide you with a refund for Collage to take the financial burden out of the equation.

    Isaiah

  10. Isaiah closed this discussion on 13 Jul, 2011 08:08 PM.

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