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AJR

10 May, 2012 09:02 AM

Love your products have a number of them. I am trying to embed the Vimeo code into the content section of the carousel plug in. When I click on the thumbnails to try and bring other video content up it crashes rapidwevaer. I was wondering if you could replicate the issue.

Steps:
Create a carousel page;
Create 6 content placeholders
drag 6 images for thumbnails
Give each a title
(for the sake of this test) copy paste embed code of any vimeo video into the content section. reload and try and click on any other thumbnail to play other video
it crashes rapid waver
Ok to play the first one other ones crash/

1. Support Staff 2 Posted by Karn on 10 May, 2012 10:09 AM

   

   Hi,

   Thanks for the message, very sorry you are having trouble.

   I've quickly put together a Carousel with 3 Vimeo videos in and it's working fine (not sure doubling it would be such an issue).

   Do you have many 3rd party plugins installed, and which versions are they? You can find this by using the Add Page choice in the File menu (not the + button bottom left), and then choosing the 3rd Party Only selection from the dropdown bottom left. THis should give you a list of large icons and version numbers as well as names. Please send us a screenshot of that if possible.

   With best regards,
   Karn @ Yourhead Support.

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2. 3 Posted by Adam Ryan on 11 May, 2012 10:51 AM

   

   Hey thanks Karn,

   See plug ins below. It just crashed again. happened when I tried to access
   the Carousel page. It's a great plug. it would be a shame not to be able to
   use it.

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3. 4 Posted by Adam Ryan on 12 May, 2012 02:06 AM

   

   Hi Karn,

   I have tested the plug in again. It takes a long time to load the video and
   when it does load, on occasion. However, when accessing the page in preview
   mode it crashes rapid weaver. This has now been replicated on numerous
   occasions. Apprecaite any help.

   Kind regards
   Adam

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4. Support Staff 5 Posted by Karn on 14 May, 2012 05:14 PM

   

   Hi Adam,

   Thanks for the message, very sorry you are having trouble. Sorry for the delays, I've been ill over the weekend.

   I can't see any screenshot of your plugins this end unfortunately. Can you try sending it again? Please make sure the image is attached above the line shown.

   With best regards,
   Karn @ Yourhead Support.

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5. 6 Posted by Adam Ryan on 14 May, 2012 10:37 PM

   

   Hi Karn,
   Sorry to here that you have been ill. Hope you are feeling better. have
   attached the screen shot with the plug ins that I have installed.

   • screen_shot.tiff 765.5 KB

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6. Support Staff 7 Posted by Karn on 15 May, 2012 09:25 AM

   

   Hi Adam,

   You have many plugins requiring big updates there,the versions you have are too old for the Check For Updates system in RapidWeaver 5 to work with them. Plugins with version numbers and links where I know them. I'm surprised you aren't getting general stability issues everywhere. There Sitemap version might actually be the crash causer.

   Accordion 1.6.2
   http://yourhead.com/accordion/download/index.html

   Blocks 3.3.3
   http://yourhead.com/blocks/download/index.html

   Carousel 1.4.2
   http://yourhead.com/carousel/download/index.html

   Collage 2.2.0
   http://yourhead.com/collage/download/index.html

   Lockdown 1.90

   Sitemap Plus 2.07 (free update from your version)
   http://www.loghound.com/Sitemap/download/index.html

   With best regards,
   Karn @ Yourhead Support.

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7. 8 Posted by Adam Ryan on 15 May, 2012 09:31 AM

   

   Hey Karn. Really appreciate that. Awesome job I'll give it a go and report
   back. Thanks heaps.
   Adam

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8. Support Staff 9 Posted by Karn on 15 May, 2012 09:44 AM

   

   Hi Adam,

   Let us know if you still get issues, but that should improve things a lot!

   With best regards,
   Karn @ Yourhead Support.

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9. Karn closed this discussion on 15 May, 2012 09:44 AM.

10. Adam Ryan re-opened this discussion on 15 May, 2012 10:07 AM

11. 10 Posted by Adam Ryan on 15 May, 2012 10:07 AM

    

    Will do

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12. Karn closed this discussion on 06 Jul, 2012 02:02 PM.

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