Carousel

AJR's Avatar

AJR

10 May, 2012 09:02 AM

Love your products have a number of them. I am trying to embed the Vimeo code into the content section of the carousel plug in. When I click on the thumbnails to try and bring other video content up it crashes rapidwevaer. I was wondering if you could replicate the issue.

Steps:
Create a carousel page;
Create 6 content placeholders
drag 6 images for thumbnails
Give each a title
(for the sake of this test) copy paste embed code of any vimeo video into the content section. reload and try and click on any other thumbnail to play other video
it crashes rapid waver
Ok to play the first one other ones crash/

  1. Support Staff 2 Posted by Karn on 10 May, 2012 10:09 AM

    Karn's Avatar

    Hi,

    Thanks for the message, very sorry you are having trouble.

    I've quickly put together a Carousel with 3 Vimeo videos in and it's working fine (not sure doubling it would be such an issue).

    Do you have many 3rd party plugins installed, and which versions are they? You can find this by using the Add Page choice in the File menu (not the + button bottom left), and then choosing the 3rd Party Only selection from the dropdown bottom left. THis should give you a list of large icons and version numbers as well as names. Please send us a screenshot of that if possible.

    With best regards,
    Karn @ Yourhead Support.

  2. 3 Posted by Adam Ryan on 11 May, 2012 10:51 AM

    Adam Ryan's Avatar

    Hey thanks Karn,

    See plug ins below. It just crashed again. happened when I tried to access
    the Carousel page. It's a great plug. it would be a shame not to be able to
    use it.

  3. 4 Posted by Adam Ryan on 12 May, 2012 02:06 AM

    Adam Ryan's Avatar

    Hi Karn,

    I have tested the plug in again. It takes a long time to load the video and
    when it does load, on occasion. However, when accessing the page in preview
    mode it crashes rapid weaver. This has now been replicated on numerous
    occasions. Apprecaite any help.

    Kind regards
    Adam

  4. Support Staff 5 Posted by Karn on 14 May, 2012 05:14 PM

    Karn's Avatar

    Hi Adam,

    Thanks for the message, very sorry you are having trouble. Sorry for the delays, I've been ill over the weekend.

    I can't see any screenshot of your plugins this end unfortunately. Can you try sending it again? Please make sure the image is attached above the line shown.

    With best regards,
    Karn @ Yourhead Support.

  5. 6 Posted by Adam Ryan on 14 May, 2012 10:37 PM

    Adam Ryan's Avatar

    Hi Karn,
    Sorry to here that you have been ill. Hope you are feeling better. have
    attached the screen shot with the plug ins that I have installed.

  6. Support Staff 7 Posted by Karn on 15 May, 2012 09:25 AM

    Karn's Avatar

    Hi Adam,

    You have many plugins requiring big updates there,the versions you have are too old for the Check For Updates system in RapidWeaver 5 to work with them. Plugins with version numbers and links where I know them. I'm surprised you aren't getting general stability issues everywhere. There Sitemap version might actually be the crash causer.

    Accordion 1.6.2
    http://yourhead.com/accordion/download/index.html

    Blocks 3.3.3
    http://yourhead.com/blocks/download/index.html

    Carousel 1.4.2
    http://yourhead.com/carousel/download/index.html

    Collage 2.2.0
    http://yourhead.com/collage/download/index.html

    Lockdown 1.90

    Sitemap Plus 2.07 (free update from your version)
    http://www.loghound.com/Sitemap/download/index.html

    With best regards,
    Karn @ Yourhead Support.

  7. 8 Posted by Adam Ryan on 15 May, 2012 09:31 AM

    Adam Ryan's Avatar

    Hey Karn. Really appreciate that. Awesome job I'll give it a go and report
    back. Thanks heaps.
    Adam

  8. Support Staff 9 Posted by Karn on 15 May, 2012 09:44 AM

    Karn's Avatar

    Hi Adam,

    Let us know if you still get issues, but that should improve things a lot!

    With best regards,
    Karn @ Yourhead Support.

  9. Karn closed this discussion on 15 May, 2012 09:44 AM.

  10. Adam Ryan re-opened this discussion on 15 May, 2012 10:07 AM

  11. 10 Posted by Adam Ryan on 15 May, 2012 10:07 AM

    Adam Ryan's Avatar

    Will do

    Adam Ryan
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  12. Karn closed this discussion on 06 Jul, 2012 02:02 PM.

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