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Stack2- RW says its installed but it wont show in my add page menu.

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Erum Khan

22 Apr, 2012 04:04 PM

Hi,

I am using RW 5.1.1 on Mac OSX 10.5.8 and i bought stacks 2 .. i installed it. and RW says its installed but i cant find it in my add page menu.?

How do i resolve this issue?

Thx

Erum

1. Support Staff 2 Posted by Karn on 22 Apr, 2012 09:15 PM

   

   Hi Erum,

   Thanks for the message, very sorry you are having trouble.

   As mentioned on the Stacks 2 page, it requires 10.6+ to work (we've also only tested it on RapidWeaver 5.2.2 as that was released before Stacks 2 was).

   I'll pop you into the queue for the admin staff who can get you a Stacks 1 serial number to use for now until you update your system at some point.

   With best regards,
   Karn @ Yourhead Support.

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2. Support Staff 3 Posted by Christi on 22 Apr, 2012 10:25 PM

   

   Hi,

   We've just added an article in the Knowledge Base on how to address this problem:

   https://yourhead.tenderapp.com/kb/stacks/downgrading-to-stacks-1

   Christi Carew
   YourHead Software
   www.yourhead.com

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3. Christi closed this discussion on 22 Apr, 2012 10:25 PM.

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